When Microsoft chose to acquire Great Plains to provide the company’s flagship business solutions software, it sent the corporate community a strong message.

“Microsoft went after the industry leader, of course, because they were in a position to do so,” says eTelligent Solutions president Don Prefontaine.

“We know Microsoft Great Plains is the top business solutions software in the game, and that’s why we deal exclusively with their products.”

Now, there are many companies that consider themselves value-added resellers (VARs) of Great Plains software, but eTelligent sets itself above the competition in all the critical areas.

“The most important difference between eTelligent and our competitors is the fact that we focus solely on Microsoft Great Plains software,” says Prefontaine. “A lot of companies try to be jacks of all trades, but we prefer to be the master of one.

“We know these products inside-out, and we’re going to give you superior service every step of the way.”

Indeed, whether it’s implementation, integration or myriad support services, eTelligent delivers the goods with the highest level of efficiency and professionalism.

And that excellence in customer service is evident in the company’s growing list of high-calibre clients, including Intergraph Canada and Apex Corporation in Calgary, and Edmonton-based Capital City Savings and Dynacare Kasper Medical Laboratories.

Every member of their team is certified through Microsoft Great Plains University, and most are accredited accounting professionals – certified management accountants or chartered accountants.

“All of our personnel are experts with all the letters behind their names, but there’s no certification for the area in which they excel the most: common sense,” says eTelligent VP sales and marketing Scott McHale.

“We form a partnership with every client and get to know your businesses, so we can implement the software package that best fits your organization.

“The Microsoft Great Plains software can do amazing things for your company, but you’re not going to realize the true benefits of the products if you don’t have equally proficient people standing behind the software.

“Our staff are committed to maintaining the highest level of customer care and support in the industry – and that’s exactly what they do!”

The eTelligent team has been providing successful business solutions to its clients for more than a decade, and their partnership philosophy has produced a consistent winning formula.

“We’ve helped companies in virtually every sector – be it manufacturing, distribution, financial services, the oilpatch, or whatever – grow their businesses, and that’s extremely gratifying,” says Prefontaine.

“This software, with all the features and incredible functionality, enables you not only to accommodate growth, but to inspire growth. And by streamlining your organization using cutting-edge business solutions, we eliminate redundancies and free up your personnel to work in other areas that will help grow the business. It’s all about improving productivity and efficiency through well-thought-out and well-implemented software applications.”

eTelligent has helped many Alberta companies reach the next level by introducing software and processes that have an immediate, tangible effect on the bottom line. And those benefits are by no means temporary.

“We have the top staff and the top product. You add those things together, and you get top performance,” adds Prefontaine.

“Our commitment to customer service leads to lasting partnerships with our clients, and that translates to better business practices for our customers.”

To find out more about how eTelligent can help take your business to the next level, call 403.203.0641 (ext. 225) in Calgary and 780.447.0666 (ext. 225) in Edmonton. You can also go online at www.esicanada.com