Don Prefontaine, CMA, has an important message for mid-market business operations including the oil and gas service sector, construction and contracting, and service industry sectors: eTelligent Solutions Inc. (ESI) Canada is still at the top of its game.

In fact, ESI Canada is stronger than ever, providing customers with the finest financial solutions packages to be found anywhere.

"We are very excited about taking back the ownership of eTelligent Solutions," says Prefontaine, head of an ESI management group that recently bought back shares of the company, following negotiations with the trustee in bankruptcy of former parent company Logicorp.

As president of ESI Canada, Prefontaine adds that the recent share purchase includes the entire operations of the company. That includes all of ESI's valued team members in Edmonton and Calgary. "ESI has always done business as a separate legal entity, an approach supported by the parent," Prefontaine continues. "Therefore, my team and I were always able to assure everyone concerned that the company and our clients were never at risk."

Scott McHale, Sales and Marketing VP, left, and Don Prefontaine, president, have earned the loyalty of clients.

As a result of this transaction, ESI Canada team members have enjoyed an invigorating morale boost as well as heightened enthusiasm.

Sales and Marketing VP Scott McHale describes the new attitude as "a breath of fresh air."

As these exciting changes came to pass, ESI Canada continued to maintain an encouraging growth curve, now expected to climb higher still, with key management and staff in complete control. Says Prefontaine: "We had the commitment of all our eTelligent team members to our continued corporate success, and especially the success of our clients, by ensuring we kept providing high-quality service and products."

New initiatives are already on the front burner, with several more in the planning stages.

Nevertheless, eTelligent Solutions continues to place primary emphasis on its core competency of MBS Great Plains while satisfying customers as never before. After all, the company must be doing something right: It boasts a client-retention ratio of more than 90 per cent.

Naturally, on-going support via the ESI help desk remains available, with GoToAssist technology still in place to provide remote support, thus reducing support costs for our clients. Software upgrades, customization, and all business intelligence tools remain in place.

Loyal customers know that eTelligent Solutions is a Microsoft Business Solutions (MBS) partner, specializing in Microsoft Great Plains for ERP systems. ESI has also been recognized by Microsoft, being a member of an elite group of Microsoft Business Solutions GOLD Certified partners, as well as an MBS President's Club Member for 2004. The company offers a full suite of products and services through its team of professionals, certified not only in MBS Great Plains, but also in a number of other solutions that complement Great Plains.

As innumerable satisfied customers realize, Prefontaine and his highly-skilled technical team are acknowledged masters at bringing integrated financial solutions to growing mid-market companies. This improves their operational efficiency - while beefing up their bottom line - in dozens of different ways.

"As companies evolve, they often find themselves tangled with a variety of financial and operational sub-systems and manual procedures that have been developed independently," Prefontaine explains.

"At some point, the job of maintaining these independent systems becomes a detriment to the company. An integrated solution using Microsoft Great Plains as a foundation gathers all their disparate sub-system data under one efficient system."

With 13 years of Great Plains experience, eTelligent Solutions remains a leader in the implementation and support of MBS/Great Plains solutions.

This all-purpose system represents a substantial solution on its own, readily adaptable to a variety of mid-market industry settings, and is currently quite active in the following fields:

* The oil and gas service industry (for job cost and service management, equipment tracking and utilization;

* The construction and contracting industry;

* A variety of service industries;

* Distribution;

* Business intelligence.

As the Great Plains product line continues to expand, ESI Canada is embracing fresh technologies in a continuing quest to excel. There has been a tremendous effort to keep staff skill levels up to date, while adding to such skills as required by changes in products, as well as in response to special requests of valued customers.

Of course, staff training has long been a watchword at eTelligent Solutions. New skills are developed, then passed along to customers, keeping clients up to speed with regard to product changes. "Our clients will feel the positive effects of ESI Canada's resurgence and I'm looking forward to the next five years and beyond as we continue to grow the company and build upon our partnerships with our customers and business partners," adds marketing VP McHale.

For details see the company website: www.esicanada.com. Then contact Don G. Prefontaine, CMA, President, at 780.452.3033 (ext: 233) or via e-mail at dprefontaine@esicanada.com.