Wise Canadian importers discovered long ago that it makes excellent economic sense to enlist the aid of a proficient and experienced customs broker when they’re bringing in goods from other countries.

Small to mid-sized operators in particular have found that Frontier Supply Chain Solutions Inc., a specialized boutique provider of customs services, trade consulting and logistics services, brings a superior customer-service model to the table.

This independent Canadian-based company prides itself on shaping each service package to meet the unique needs of individual clients. That’s what sets Frontier Supply Chain Solutions apart from the crowd.

“For us, it’s all about personalized service,” explains Darold Snell, Frontier’s VP of sales and marketing.

“We approach customer service a bit differently than the big, faceless brokerage houses, which never seem to take the time to get to know their clients.”

Although his company is a relatively new player on the national scene, Frontier president Michael Butterfield has assembled one of the most accomplished and knowledgeable teams in the business. These are highly skilled
professional consultants. Each is trained to ensure painless and trouble-free compliance with Canada Customs regulations and tariff schedules that can be extremely complex, even intimidating at times.

For example, importers who fail to comply with federal regulations may be assessed cash penalties under the Administrative Monetary Penalty System (AMPS). But by walking you through the process, Frontier Supply Chain Solutions is able to shield you from unnecessary frustration and expense.

A fully integrated service provider, Frontier gives you all the assistance you’ll ever need in terms of brokerage, compliance, logistics and consultation.

“We also help our customers prepare for customs audits and the Customs Self-Assessments Program,” Butterfield explains.

“We assist them throughout the application and approval process, setting them up so they’re able to transmit data to Frontier, which can be formatted and send to Customs as required.”

As a broker, Frontier ensures that all provisions are met when assigning appropriate tariff classifications to each of the imported products.

Once classifications have been assigned, Frontier pays government duty and GST on their customer’s behalf, only billing the client once the process is complete. Logistically, Frontier offers an equally impressive array of options, tailoring its service to the specific needs of the customer.

“We act as a consolidator. We often group a variety of parcel and LTL truck shipments together and move them across the border as a single shipment,” Butterfield continues.

“Once in Canada, we can either deliver shipments directly to our client’s warehouse or distribute the items outwardly, directly to their own customers.”

Frontier also utilizes the latest in web-based interactive tools to enable clients to access all pertinent documents while monitoring the progress of their shipments as they make their way through the system.

In short, this is a one-stop shop that’s well worth checking out.

Please contact Frontier Supply Chain Solutions via this toll-free number: 1.877.704.3727 (In Winnipeg, call 204.784.4800). And please stop by the website: www.frontierscs.com