Alberta-based companies LOGICORP and eTelligent Solutions have, in their different ways, been building loyal and grateful customer bases for many years.

LOGICORP traditionally has focused on the advanced IT infrastructure needs of medium-to-large companies and organizations, while eTelligent has been a leader in providing Microsoft Great Plains Financial Business Solutions.

But divisions of that nature are disappearing in the world of commerce today, and the two firms have now merged to stay leading-edge and to meet all their customers’ needs.

“We really felt that for business solutions and financial-systems solutions, the marketplace is changing, and it’s becoming more and more dependent on technology,” says eTelligent Solutions president Don Prefontaine.

“We needed to look at building the skills necessary to offer advanced-technology services. This was not just the networking and setting up networks, but really getting into network security, server-based computing and communications, and being able to bring all of those skills into the mix.”

Above, Don Prefontaine (seated), president, and Scott McHale, VP sales and marketing, of eTelligent Solutions, and (below)Cameron Chell, COO and general manager of LOGICORP, have teamed up to better serve clients.

It became clear the company needed to provide not simply more service, but a broader range of services to its clients.

“So we started looking for a partner that would be able to work with us in providing that part of the solution,” Prefontaine says.

“We got into discussions with LOGICORP and, rather than partnering, we decided to merge.”

Scott McHale, eTelligent VP of sales and marketing, says: “Our customers have a real competitive advantage as a result of this combined approach to software solutions and service.”

LOGICORP built its reputation by delivering advanced technologies to customers, whether in their network and wireless solutions or security, or managed services around their businesses’ core applications.



As its website puts it:

“LOGICORP excels in network integration services for client- server computing, storage and operating systems management. We have long-standing business partnerships with the leading IT vendors.”

LOGICORP’s chief operations officer and general manager Cameron Chell sees the merger as a timely move because his customers realize how crucial it is to keep up with changing technology and its ever-increasing role in our lives.

“What we have found is that our customers want to see us push even further into their mission- critical data or information requirements,” says Chell, who oversees the group’s operations in Calgary, Edmonton and Vancouver.

The two Alberta companies’ combined customer bases include a broad cross-section of the business and service world – telcos, manufacturers, trade unions, oil-and-gas companies, workers’ compensation boards, credit unions, government branches, associations, distribution and construction companies – virtually anyone who needs a business solution that works efficiently and smoothly, and is adaptable to changing requirements.

It’s hard to think of any operation that doesn’t need one.

The access to information provided by computers, says Chell, has become “the focal point of the entire functionality of business.”

Chell uses electricity as an analogy. “People don’t see all the components that bring them electricity – the power station, the transmission lines, the wiring in the building. They simply see the end result – that they have power.

“That’s what companies are doing now with their data and information. Our customers don’t need or want to see how the information is made available to them. They simply need access to information for their business. It’s at the point where it is not an option.”

The combination of LOGICORP and eTelligent makes the delivery of that vital data reliable and invisible.

What makes LOGICORP and eTelligent a key component for many companies’ navigation of this new world is the way they can handle a client’s branch offices and their links to the world.

People are increasingly mobile, notes Prefontaine. “They want to exchange information not only with their team members, but also other businesses. It’s important not just to have the data available. It has to be available when and how you need it.”

It also has to be a seamless system that never distracts a client’s attention from the task of increasing value to investors and customers.

“We were really driven by our customers,” says Chell. They want somebody to make sure it happens for them because they need to focus on their core business. “So the marriage of the two organizations from that perspective has been absolutely tremendous, enhancing the confidence and level of trust that the customers now place in us.”