image description
Issue: Volume 16, Issue 2

Entrepreneur Elias taps triggers to sales success

issue: Volume 16, Issue 2

Tofino 2017: Adventure and Luxury abound at Long Beach Lodge

Tofino 2017: Adventure and Luxury abound at Long Beach Lodge

It was hard to imagine more beautiful scenery than what I see in my frequent visits to Kananaskis Country and Banff National Park and just looking out the window on my drive to university in Calgary every morning. Then I visited Tofino on Vancouver Island.

Even the drive with my dad from the ferry terminal in Nanaimo to Tofino was breathtaking. Each time there was a break in the forest of towering trees on the side of the highway, I could see the open water lined by majestic mountains. I had... Keep Reading

issue: Volume 16, Issue 2

Business travel technology smarts

Business travelers have gotten pretty complacent about travelling with their electronics. Need to finish that important presentation? No problem, there is power and probably even Wi-Fi on the plane. Want a friend or an Uber to pick you up at the airport? No drama, just take your phone off airplane mode as soon as you land and your ride will be awaiting. Those golden days may be ending.

While it’s unlikely that we will be forced to fly naked anytime soon, and that is indeed a horrible image... Keep Reading

issue: Volume 16, Issue 2

Look in the mirror first – four ways you might be creating the problems you hate

If you are the main contributor to the input, make sure you start with YOU when attempting to change the output.

One of the unspoken oaths that is taken when placed in the position of “coach” at any level is the pledge to say what is on your mind no matter what. I call it the truth-serum oath.

Sometimes it really challenges perception around “customer service” because what the customer will often request is not always what the coach sees as the TRUE issue. How to balance the... Keep Reading

issue: Volume 16, Issue 2

What’s a Canadian manufacturer to do?

Wesure has done what most businesses in Alberta have done; cut the fat and control expenses. But then what? What does a 47-year-old Alberta manufacturer with a reputation for high-quality manufacturing do? Wesure’s choice was to reinvigorate itself by upping its game and taking the opportunity to do business in a different way.

Wesure started this process by looking outward at the changing Alberta business landscape to try to understand how to best serve our current customers and,... Keep Reading

issue: Volume 16, Issue 2

Reorganize. Or die.

How do you run a successful Canadian small business? Buy a large one and wait.

It is a classic joke that is not too far from reality looking at the current horizon of business health in Canada. Looking closely at the Globe and Mail’s “Top 1,000” Businesses in Canada shows that only 407 of them were profitable last year!

As our local and global economies shift, creating a tremendous array of opportunity, a lot of business leaders are still waiting for things to come back or turn again... Keep Reading

issue: Volume 16, Issue 2

Hire Intelligence

Uniserve Communications names Jeffery CEO

Uniserve Communications Corporation has hired Nicholas Jeffery as its CEO. A former Director of the Data Centre Solutions group at CBRE, the world’s largest commercial real estate services firm, Jeffery makes the move from London, England, to Vancouver. His wife and young family will join him in the spring.

At CBRE, Jeffery was responsible for client strategy, advising data centre owners and multinational corporations on data centre... Keep Reading

issue: Volume 16, Issue 2

On your mark, get set, grow

In these volatile economic times, small and medium sized enterprises (SMEs) are confronted with difficult decisions. First and foremost is the challenge of balancing operating costs while intelligently growing their business. This becomes even more pronounced when examining innovative, fast-growth companies with evolving business

needs. Beyond payroll, the most significant recurring expenses for SMEs is typically rent, equipment and inventory, so making affordable real estate decisions can... Keep Reading

issue: Volume 16, Issue 2

Technique Adjustment Consulting: Helping businesses grow from the inside out

Technique Adjustment Consulting: Helping businesses grow from the inside out

Marcy Krafft and Tony McGrath readily admit that their consulting business runs counter culture to the current predominant thinking in the world of business and organizations.

But the married couple and founders of Technique Adjustment Consulting have established a humanity-driven approach to helping others succeed – an approach that is fueled by passion for what they do.

“It starts in a belief. And our belief is that by creating healthy organizational environments, businesses and... Keep Reading

issue: Volume 16, Issue 2

BC Real estate: Beyond common knowledge

There has been a lot of media splash and excitement recently about the real estate market in the Metro Vancouver area.

Stories abound over the market being severely affected by the recent 15% tax on foreign buyers. This tax did indeed have a temporary effect on prices for homes in the greater Vancouver area, and had a much more significant impact on areas such as Surrey, where in some examples we saw a 15% drop in sale prices (not that significant in the big picture).

Sellers and... Keep Reading

issue: Volume 16, Issue 2

Phoenixx rises to your mobile software challenges

Phoenixx rises to your mobile software challenges

If you are a business wondering whether you should jump into the mobile world, here is a stunning statistic that will make your decision an easy one to make.

More than 81 per cent of the three billion worldwide web users today access the Internet from their smartphones.

“This is more than a trend. Today if a business – even a very small one – is not present in the mobile world, if people can’t find your product or services, if you are not there, you are out of the game,” says... Keep Reading

issue: Volume 16, Issue 2

When a business ceases to be small- it loses something

Don’t get me wrong – it’s a normal aspiration to want to grow larger. It’s instilled in us from the day we start to crawl, but mass (not size) isn’t everything. Rather, it’s the quality of the product, service and delivery that counts.

I have been fortunate enough to have created numerous startups. Not all have been successful, and the failures take a toll. I’ve also run an incubator business, working to mentor and steward entrepreneurs.

Trust me, the problems are the same in... Keep Reading

issue: Volume 16, Issue 2

We are in a digital time. Full stop.

Having an outdated website, or not having one at all, reflects negatively on a company’s brand. Poorly managed social media platforms mean the company is missing out on vital two-way communication and related sales and customer service opportunities. Without blogs, a company will struggle with website traffic and other SEO necessities, such as organic Google rankings. It can be exhausting to keep up with it all, and if not done right it can be damaging to your business.

That is why... Keep Reading

issue: Volume 16, Issue 2

Entrepreneur Elias Taps Triggers to Sales Success

Entrepreneur Elias Taps Triggers to Sales Success

Craig Elias has discovered a unique approach to building business over the years.

He does this by turning more prospects into loyal customers through the harnessing of trigger events to repeatedly get to the right people at exactly the right time.

Elias, the creator of Trigger Event Selling™, and the Chief Catalyst of SHiFT Selling, Inc., is a highly sought- after speaker and trainer, delivering unique, compelling and relevant content.

Elias helps people identify the specific Trigger... Keep Reading