Volume 16, Issue 1

GOeVisit brings online convenience to your personal health care

Imagine getting a medical consultation anytime and from anywhere without having to visit a doctor’s office or a hospital emergency room.

Now, that is possible as Calgary based MyCare MedTech Medical Clinic, a telehealth company, has launched the innovative GOeVisit initiative which connects a patient to a licenced medical provider on a virtual platform.

“GOeVisit is about providing convenience. If you look at how we live today, how we work today, technology plays a huge role,’’ says Liz Bryant, chief operating officer of MyCare MedTech. “We do our banking online. We do our shopping online. We do our investing online.

“People wanted an option to waiting in walk-in clinics and waiting in emergency rooms when they have situations that they know are not serious.’’

Bryant says a “digital disruption’’ is taking place in health care. Virtual consultations are not new. Around the world, they are set to explode and in North America they are set to increase by 800 per cent by 2020.

“We always say that if you haven’t had a virtual medical consult yet, in five years you will. It will be the go-to,’’ she says.

“Almost half of Canadians believe that mobile apps will make their health care more convenient. Seventy five per cent of Canadians who were polled said that they would not only use virtual health care but that there definitely should be an app for that. So we listened to that.’’

There is no fee to enroll and no fee for use with GOeVisit.

The GOeVisit call centre is located in Vancouver. The virtual platform is an opportunity for people to have a visit with a medical practitioner for non-serious illness. There are about 70 conditions that can safely be diagnosed and treated through virtual care. When someone contacts the call centre, the situation is vetted to make sure it is not an emergency and can be treated using virtual care. Basic information is taken and then the patient is placed into a virtual waiting room.

A virtual consultation can take place through a computer, smartphone or tablet. If a prescription is required, it will be sent to a pharmacy of the client’s choice or free next business day delivery can be arranged anywhere in Canada through a partnership it has with Alliance Pharmacy out of Ontario.

The 24/7 program, which was being developed for three years, was launched in November. As of February, there were 27 staff across Canada but that number is growing all the time depending on the need.

“If you look at where people live in Canada, the majority of the Canadian population live within about 150 kilometres of the U.S. border. That means that we have a lot of remote communities. We have a lot of rural communities and those communities are not always well served in terms of having doctors, having pharmacies that are open 24/7,” says Bryant.

“So a service like GOeVisit is fabulous for those communities because it gives them just-in-time access for medical care.”

Medical consults are delivered by licenced Canadian medical practitioners who specialize in the delivery of virtual care. They can diagnose, treat and prescribe for minor illnesses using proven Virtual Practice Guidelines. Also, if a patient has a family doctor, a summary of every virtual visit goes to the physician.

Bryant says GOeVisit complements the Canadian health care system, taking the burden off of emergency waiting rooms and doctor’s offices for common, minor illnesses – from colds, cough and flu, to general medical concerns, minor injuries and pediatric care.

Telemedicine is a recognized code in Canada and most provinces in the country have some means to allow a clinic to bill using a telemedicine code.

“We have in Canada over five million people that do not have a family doctor and what happens is that these people are going to emergency rooms and the province is being billed for emergency room visits when those people really don’t need to be there,” says Bryant.

“They have minor illnesses but they don’t have a doctor to go to. If you can imagine, a bill to the province for any emergency room visit is going to be significantly higher than a telemedicine visit.”

Bryant says GOeVisit also offers major cost-saving benefits for corporations, reducing prescription frequency by as much as two thirds, cutting absenteeism in half and lowering monthly drug costs up to one-third.

For more details about GOeVisit services call 1-866-31VISIT, email info@goevisit.com or visit goevisit.com. For information about investing in this innovative and emerging company, email investors@goevisit.com or call Jim at 1-403-703-7488.

Paying tribute to a wonderful writer and magnificent man | Business Edge News Magazine
Volume 16, Issue 1

Paying tribute to a wonderful writer and magnificent man

Paying tribute to a wonderful writer and magnificent man

This page is usually reserved for my humour column, but for this issue I instead pay tribute to Tom Keyser, who suffered a fatal heart attack on Oct. 2.

Tom was a great friend to many and was a faithful, loving husband, father and grandfather. He was my main writer for Business Edge News Magazine, penning nearly all front-page 20 Questions profiles and features on specific companies for the last several years.

One of the most creative storytellers in the country, he was also a remarkably efficient writer. Tom worked out of the Business Edge office on occasion, and I always marvelled at his speed. Watching him write was like watching a concert pianist; words flowed with uncommon ease and beauty.

I will never forget the first time he wrote an advertorial feature (no byline as it was not editorial) for one of my customers. He drove from his home in southwest Calgary to interview my client in his downtown office at 10 a.m.

At 10:30, my client called me, quite perturbed. “Your writer took off just as we were starting to tell our story!” he said.

I was remiss in failing to mention that Tom could be more than a little blunt. He was the furthest thing from a corporate ass-kisser. That client paid upwards of $7,000 for that feature and expected to have more time with my star writer. I apologized and explained that Tom had probably done a lot of research and was unlikely to disappoint with his writing. My customer was skeptical.

Tom submitted the feature at 12:30 p.m., less than two hours after his abrupt departure . . . and he had a 30-minute drive home! I waited 48 hours to send the feature to the client as it would only make matters worse if he knew that Tom took less than 90 minutes to write this expensive feature.

When I finally forwarded the story, I was aware that although I thought it was a great read, the client might not see through his bias from the disappointing interview experience.

My customer called within an hour: “I have no idea how he did it, but he nailed it! He told our story better than any of us ever have!”

Phew! Another happy customer, and another example of how Tom’s pen was mightier than the sordid.

If you did not have the pleasure of knowing Tom Keyser and/or his writing, please check out his Facebook page, on which tributes continue to pour in.

Tom used Facebook to make us all chuckle and to inspire us with noteworthy performances, milestones and achievements. The dude was a hippie who lived life to the fullest in the 1960s and ‘70s, at one time partying with the Grateful Dead in a hotel room.

His favourite Facebook topics were music and baseball but he highlighted many genres. As one of Tom’s former Calgary Herald colleagues put it, his Facebook page is “a wonderful archive of wise suggestions on music and literature, and a fine example of the art of critical thinking.”

I will leave you with Tom’s final Facebook post on Oct. 1, the day before he died, far too young at 68. It was typically colourful as he delivered a YouTube link to the 1968 classic Night of the Living Dead:

“My lowlife friends and I bought a bunch of cheap wine and watched this gobsmacker of a horror movie at a drive-in during its initial run, having no idea what we were in for. Not that we didn’t enjoy watching a teenage girl zombie drive a garden trowel into Don Rickles’ face.”

Thanks for the memories, Tom. Rest in peace!

baby-boomer business owners | Business Edge News Magazine
Volume 16, Issue 1

ROI Corporation, Brokerage maximizes value for baby-boomer business owners

Business Edge News Magazine

Timothy A. Brown was an impressionable teenager when he started working with his father Roy in appraising the value of dental practices.

His immediate impression was that the dentists were selling themselves and their businesses short. Really short.

“I could see right away that these dentists were sitting on extremely valuable assets, and they seemed to have no idea,” says Brown, president, CEO and broker of record at ROI Corp. “Dentists used to just get older, get tired and then walk away with little or no reward after many years of building solid, profitable businesses.”

Brown discovered that it was very gratifying to help dentists realize substantial profits and exit their businesses with honour, pride and a nice financial payout.

A few decades later, Brown boasts a track record of great success in helping entrepreneurs in various industries formulate and execute effective succession strategies. Methodology that worked well in dentistry also produced excellent results for optometry and veterinary practices as well as in other fields.

In recent years, however, Brown has observed a troubling trend.

“Logically, in our role of business owner, we should be asking ourselves, ‘How much longer am I going to be doing this—three, four, maybe five more years?’ and planning accordingly,’” Brown explains. “But 80 per cent of business owners have no formal succession plan.

“It’s shocking! We become married to our businesses and we just think it will always be there for us. If we don’t have a plan in place, the results can be horrendous. Not only could you be leaving a ton of money on the table; you could be leaving behind a complete disaster for those around you to deal with.”

The good news is that there is an enormous amount of foreign investment and immigrants who want to purchase Canadian small and mid-size enterprises (SMEs). The recent U.S. presidential election provided a major boost to the number of foreigners aiming to hang a shingle in Canada.

The potentially bad news is that there will be a “stampede to the exits” as a glut of aging business owners awaken to the opportunities available to them.

“Billions of dollars in value will be exchanged as the baby boomers sell their businesses in the coming years,” says Brown. “The CFIB (Canadian Federation of Independent Business) and all major banks have done studies that indicate a massive transfer of wealth as Canadian SMEs owned by boomers hit the market.

“The people who get on top of things and prepare their businesses for sale now are the ones who will profit the most.”

ROI Corporation, Brokerage enables business owners to maximize profits while avoiding the inevitable disaster that comes with failure to prepare for the uncertain and unknown. Brown and his team of accomplished professionals will assist at whatever level necessary in getting your business ready for sale.

“At times, it is similar to home staging in the sale of a home,” Brown says. “You may just require cosmetic adjustments that make the business much more attractive to the prospective buyer.

“In other instances, we may need to help guide the owner through more significant changes. It could be everything from selling assets to reducing overhead to purchasing a company to grow value or to even finalize a major business reorganization. We will provide a full appraisal and with that comes prudent advice that will help you prepare your business for sale at top value.”

In closing the interview, Brown provided three “essential” tips for the baby-boomer business owner:

  1. Prepare a will that contains a definitive letter of direction!
  2. Contact a professional to help you begin the process. Start planning your exit!
  3. Every business must be ready for sale at all times, because anything can happen. All baby boomers know someone who dropped dead or became suddenly ill for whatever reason. Do everyone in your family and your business a favour; prepare your business for sale!

For more information, call 416 520 7240, email timothy@roicorp.com or visit www.roicorp.com